This Cookie Policy explains how Elseware Limited (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

This policy should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. How we use cookies

We use cookies to:

• Ensure the proper functioning of our website
• Improve website performance and user experience
• Analyse how visitors use our website

3. Types of cookies we use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting privacy preferences or filling in forms.

b) Analytics Cookies (Google Analytics)

We use Google Analytics, a web analytics service provided by Google LLC, to collect information about how visitors use our website.

These cookies help us understand:

• Number of visitors to the website
• Pages visited and time spent on pages
• Navigation paths and user behaviour

The information collected may include:

• IP address (anonymised where possible)
• Device and browser type
• Referring pages and interactions

You will only be subject to analytics cookies if you have provided your explicit consent via our cookie banner.

Data collected via cookies is not used to directly identify you and is not combined with our CRM records.

Google may process this information on servers located outside the UK/EEA. Appropriate safeguards (such as Standard Contractual Clauses) are used.

For more information, see Google’s privacy policy:
https://policies.google.com/privacy

4. Consent and your rights

Under the UK GDPR and PECR:

• We request your prior consent before placing non-essential cookies
• You can withdraw your consent at any time

You also have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

5. Managing cookies

You can control and delete cookies through your browser settings. Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies from specific sites
• Block all cookies

Disabling cookies may affect website functionality.

For more information:
https://www.allaboutcookies.org

6. Third-party cookies

Some cookies are set by third parties. These parties may process your data according to their own privacy policies.

7. International data transfers

Where data is transferred outside the UK/EEA, safeguards such as adequacy decisions or Standard Contractual Clauses are used.

8. Changes to this policy

We may update this Cookie Policy from time to time. Updates will be posted with a revised date.

9. Contact us

If you have questions, contact us:

Elseware Limited
info@elseware.uk
8b Kelvin House, Kelvin Way, Crawley, England, RH10 9WE

You can also complain to the ICO:
https://ico.org.uk